Question

Пожалуйста помогите. Напишите ответ на письмо
Dear John
My family bought a fridge last week. It cost a lot of money. Now my mother says it is not cold inside. She is very unhappy with it. What can we do?
Love
Max

Answer 1

Dear Max,
Thank you for your letter. Sorry I haven't written for so long, but I was very busy.
I'm really sorry your fridge doesn't work properly.  I understand why your mom is so unhappy with it. It's not easy to buy a new one cause it costs a lot, but you can have it repaired. And do you have any guarantee? If so , you can exchange it for a new one or repair it for free. I hope my advice can help you
Sorry, I have to go now.
Keep in touch!
love,
John