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What is Negotiation?
Negotiation is a method by which people 1) __________ differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
In any disagreement, individuals understandably aim 2) _____________ the best possible outcome for their position (or perhaps an organisation they represent). However, the principles of fairness, seeking 3) _____________ and maintaining a relationship are the keys to a successful outcome.
Specific forms of negotiation are used in many situations: international affairs, the legal system, government, industrial 4) ___________ or domestic relationships as examples. However, general negotiation skills can be learned and applied in a wide range of activities. Negotiation skills can be of great benefit in resolving any 5) _____________ that arise between you and others.
What is Strategy?
In a military sense, ‘strategy’ is defined by Chambers Dictionary as ‘generalship, or the art of 6) _______________ a campaign and manoeuvring an army’.
Tactics is defined as ‘the art of manoeuvring in the presence of the enemy’.
In a business sense, strategy has therefore come to mean the 7) ______________ for the future, and how you plan to get there, with tactics being what you do on a day-to-day basis that supports your strategy, and 8) ______________ how you deal with problems.
Strategy, in its simplest sense, is deciding where you want to be and how you’re going to get there, and then taking the 9) ____________ necessary to do so.
So what do you need to do to develop a strategy?
It sounds obvious but, as a first step, you need to know where you are now. Everything that you do 10) __________ from your current position. Even the Grand Old Duke of York, whose 11) __________ in manoeuvring has gone down in history, or at least nursery rhyme, couldn’t move downhill until he had first moved up. So gather as much information as you can about where you really are, and don’t accept anecdote as truth. 12. ___________ evidence.
disputes; long-term vision; conducting; skill; to achieve; demand; particularly; mutual benefit ; action; settle; differences; starts.

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