Question

Срочно!
Read the dialogue and find ten mistakes (an unnecessary word, a word missing or an incorrect word). Circle the mistakes and write the corrections.

Rachel Hi. I bought this smartphone from here, but there has a problem with it. 1 ____________
Assistant I’m sorry to hear that. When did buy it? 2____________
Rachel Yesterday. From someone called Tony.
Assistant OK. And what’s problem with it? 3____________
Rachel It keeps switching itself on and off.
Assistant I see. We can to repair it if you like. 4____________
Rachel Can I have my money return, please? It’s the second time this has happened. 5____________
Assistant I’m afraid we don’t give receipts. 6____________
Rachel I can see the manager please? 7____________
Assistant She’s at lunch at the moment. Have you got the refund? 8____________
Rachel Yes, I paid in cash. Here it is.
Assistant Thank you. We can give you a new phone or a credit card. But I’m afraid we can’t give you your money back. 9____________
Rachel Well, I’m not happy about that. I keep having problems with phones from this shop and it’s really inconvenient to keep coming back.
Assistant I’m terribly sorry, but there’s anything more I can do. 10 ____________
Rachel I’m going to write to customer services. This just isn’t good enough.

Answer 1

1) has -> is

2) buy -> bought

3) what's -> what is

4) to -> removed

5) return -> returned

6) No correction needed.

7) see -> speak to or talk to

8) refund -> receipt

9) No correction needed

10) anything -> nothing or there's nothing