Question

a) Read the model again. Which paragraph:

states the action the writer expects to be taken?

1

gives details of the second complaint?

states the reason for

2

3 Домашнее задание

gives details of the

first complaint?

4

b) Find examples of formal style in the email (full verb forms, longer sentences, formal linkers).

Answer 1

Ответ:

a)

Paragraph 1 states the action the writer expects to be taken.

Paragraph 2 gives details of the second complaint.

Paragraph 4 gives details of the first complaint.

b) Examples of formal style in the email include:

Full verb forms: "I am writing to complain", "I would like to request", "I have experienced".

Longer sentences: "I am writing to complain about the service I received at your establishment last week, specifically regarding the behavior of one of your employees."

Formal linkers: "Furthermore", "In addition".