Ответы
Відповідь:
Subject: Urgent: Complaint Regarding Defective Watch Purchase
Dear SuperGoods Customer Support,
I hope this email finds you well. My name is *твоє ім'я*, and I recently purchased a watch from your online store, order number SG12345. Unfortunately, I am writing to express my dissatisfaction with the product.
Upon receiving the watch, I immediately noticed several issues. The timekeeping mechanism is erratic, causing the watch to lose time consistently. Additionally, the strap appears to be of poor quality, as it started fraying after only a few days of use. I am disappointed with the overall quality of the watch, as it does not meet the standards advertised on your website.
I kindly request your assistance in resolving this matter promptly. I would appreciate a replacement watch or a full refund. I have attached pictures of the defects for your reference.
I hope we can resolve this issue amicably and maintain a positive customer relationship. I look forward to your prompt response.
Sincerely, *твоє ім'я*
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