As a project manager for an online retailer, you meet with your company’s head of customer service and are asked to establish a rewards program and monitor the number of repeat online customers. Your team launches a finished website that introduces a new rewards program and add a link to the website on all new order confirmation emails. Which of the following is a project deliverable in this scenario?
Ответы
In the scenario you've described, the project deliverables would likely include:
1. **New Website with Rewards Program Integration:** The finished website that introduces the new rewards program would be a significant deliverable. This includes all the design, development, and testing efforts involved in creating the new website.
2. **Link Integration in Order Confirmation Emails:** Adding a link to the website on all new order confirmation emails is another deliverable. This involves making changes to the email template, ensuring that the link works correctly, and testing the entire email sending process.
3. **Monitoring System for Repeat Online Customers:** Depending on the specifics of your task, setting up a system to monitor the number of repeat online customers could also be considered a deliverable. This might involve implementing analytics tools or integrating with existing systems to track customer behavior.
4. **Documentation and Training Materials:** Any documentation or training materials created to guide users on how to participate in the rewards program or to help internal teams understand the changes could be considered deliverables.
5. **Launch Plan:** A comprehensive plan outlining how the new rewards program and website changes will be rolled out can also be considered a deliverable. This would include communication strategies, timelines, and any contingency plans.
Each of these items represents a tangible outcome or result of your project, making them project deliverables.
Ответ:
New Website with Rewards Program: The completed website with a section dedicated to the rewards program is a key deliverable. This involves designing, developing, and launching the site, ensuring it is functional and user-friendly.
Link Addition in Order Confirmation Emails: Adding a link to the website on all new order confirmation emails is also a specific deliverable. This involves modifying the email template to include the link to the rewards program.
Monitoring System for Repeat Online Customers: Setting up a system to track and monitor the number of repeat online customers is another deliverable. This might involve implementing analytics tools or developing a tracking mechanism within the website.
Documentation or Reporting Structure: Creating documentation outlining the rewards program details, its benefits, terms, and conditions could also be considered a deliverable. Additionally, setting up reporting mechanisms to track the success of the rewards program would be part of this.
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